Privacy Policy

This policy applies to the UAE Accountant website, to every form on it, including the quote request form and the partner application form, and to the personal data we process because you use it.

UAE Accountant is an online service that lets a business send one request for quotes from licensed accounting, tax and audit firms in the United Arab Emirates and, with consent, passes that request to up to three relevant firms. We do not provide accounting, audit or tax services or advice ourselves.

We process personal data in line with the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021 (the PDPL), and the other laws that apply to us.

This policy does not cover websites and services run by others, including the firms’ own websites. Their processing is governed by their own policies.

In this policy, the following words have these meanings:

The Law: The UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and any regulations issued under it.

The Site or the Service: The UAE Accountant website and the content and forms it offers for requesting quotes and applying as a partner firm.

We, us or UAE Accountant: The operator of the Site, acting as controller of the personal data collected through it.

You: Any person who visits the Site or uses its forms, including a person sending a request for a business and the representative of a firm that applies as a partner.

Personal data: Any information that identifies you, or can be used to identify you directly or indirectly.

Processing: Any operation on personal data, such as collecting, recording, storing, using, disclosing, transferring or deleting it.

Firm: An independent, licensed accounting, tax or audit firm to which we pass requests that match its services and emirates.

Technical service provider: A company that processes data on our behalf to run the Site, such as hosting, form handling, notifications and analytics.

The operator of UAE Accountant is the controller of the personal data collected through the Site. You can reach us through our contact form, also about data protection.

Each firm that receives your request is a separate controller for its own use of your data from that point.

We do not ask for Emirates ID or passport numbers, bank details, passwords, financial statements or other sensitive data. Please do not enter them in any field, including the description.

If you send a request for a business, or your request includes data about other people, you confirm that you are allowed to share it for the purpose of getting quotes.

We do not publish the details of businesses that send requests, we do not use your data to market unrelated products, and we do not make decisions about you based only on automated processing.

If we want to use your data for a new purpose that is not compatible with these, we will ask for your consent first or rely only on a basis the Law allows.

We rely on your consent to collect your request and share it with up to three relevant firms. You give it by ticking the consent box, which is never ticked in advance, before you send the form. A firm consents in the same way to be contacted about a partnership.

We process some technical data because it is necessary to run and protect the Site and to prevent fraud, and some data because a law requires it.

You can withdraw your consent at any time, as described in the section on your rights. Withdrawing does not make processing carried out before it unlawful.

We do not sell or rent your personal data.

Firms: with your consent, we send your request, including your name and contact details, to up to three licensed firms that offer the services you chose. Each firm may only use it for your request.

Technical service providers: companies that host the Site, receive and store requests, send us internal notifications and provide analytics. They process data on our instructions and only for the Service.

Authorities: where the law requires it or a competent court or authority asks for it.

Business transfer: if the Service is transferred to another operator, the data goes with it on condition that this policy and the Law continue to be respected.

We do not share the details in a partner application with businesses or other third parties without the firm’s consent.

Some of our technical service providers, such as hosting, content delivery, form handling and analytics, may store or process data outside the United Arab Emirates.

Where data is transferred outside the UAE, we do so only as the Law allows, to the extent needed for the purpose, and with appropriate safeguards.

We keep request data for as long as we need it to pass your request on, monitor the quality of the Service and deal with questions or complaints about it. We then delete it or make it anonymous. A record without your name, contact details or answers may be kept for accounting with the firms.

We keep partner application data while we review the application and, if a partnership follows, for as long as it lasts.

We may keep data longer where a law requires it or it is needed for a legal claim. Data received by a firm is kept under that firm’s own retention rules.

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, change or disclosure, including encrypted connections (HTTPS) and access to requests only for those who need it.

If a breach affects your data, we will handle it as the Law requires, including notifying the competent authority and you where required.

No transmission over the internet is completely secure, so please do not send data the forms do not ask for.

To use any of these rights, send us a message through our contact form with your name, the mobile number or email used in your request and what you are asking for. We may ask for information to confirm your identity first.

We will reply within the time the Law allows. If your request concerns data already sent to a firm, we will tell that firm, and you can also contact the firm directly.

If you believe we have breached the Law, you can complain to the competent UAE data protection authority.

The Site uses necessary browser storage to make the forms work, for example to remember your consent choice, to carry details from the short form to the request form in the same session, and to limit repeated submissions.

Microsoft Clarity only loads after you accept it in the cookie banner. Other analytics and advertising tools may be used where enabled. Our cookie policy lists what we use and how to change your choice.

The Service is for businesses and is not intended for anyone under 18. We do not knowingly collect data from children. If we learn that we have, we will delete it.

We may update this policy when the Service or the law changes. The date of the last update is shown at the top of the page, and changes apply from the date they are published.

If a change materially affects how we process data you have already given us, we will take reasonable steps to tell you and ask for your consent again where the Law requires it.

For questions about this policy, your personal data or anything else, use our contact form.

Questions about work you agreed with a firm should go to that firm directly.